Privacy Policy

CGI (“we”, “our”, or “us”) is committed to protecting your privacy and handling personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, and safeguard personal data when you visit our website or engage with our services.

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CGI processes personal data in accordance with applicable data protection and privacy laws relevant to the jurisdictions in which it operates or provides services, including, where applicable, the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (GDPR), and relevant data protection regulations within the United Arab Emirates

By using this website, you acknowledge the practices described in this policy.

We may collect and process the following categories of personal information:

Information you provide directly

When you contact us, request information, or complete forms on our website (such as requesting a discovery call), we may collect:
•    Name
•    Email address
•    Telephone number
•    Company name or role
•    Any information you choose to include in your enquiry

Information collected automatically

When you use our website, certain information may be collected automatically through standard web technologies such as cookies and analytics tools, including:
•    IP address
•    Browser type and device information
•    Pages visited and time spent on the site
•    Referring websites

This information helps us improve website performance and user experience.

We use personal information for legitimate business purposes, including:

•    Responding to enquiries and requests submitted through the website
•    Arranging and managing initial discovery discussions
•    Providing information about CGI services
•    Improving the performance and functionality of the website
•    Maintaining the security and integrity of our systems
•    Complying with legal and regulatory obligations

We do not sell personal data or use it for unrelated marketing purposes.

Under UK data protection law, we rely on the following lawful bases for processing personal information:

•    Legitimate interests – responding to enquiries, operating our website, and managing business relationships
•    Consent – where you voluntarily submit information through the website
•    Legal obligations – where processing is required to comply with applicable laws or regulatory requirements

CGI operates internationally and may support clients across multiple jurisdictions including the United Kingdom, Europe, the United Arab Emirates, Saudi Arabia, Switzerland, South Africa and parts of Asia.

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As a result, personal information may be processed or accessed across different jurisdictions where necessary to deliver services, operate the website, or engage trusted service providers.

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Where cross-border transfers occur, CGI applies appropriate safeguards to protect personal information in accordance with applicable data protection laws.

We treat personal information with discretion and confidentiality.

We may share information with trusted service providers where necessary to operate the website or deliver services (for example hosting providers or IT service providers). These providers are required to maintain appropriate security and confidentiality standards.

We may also disclose information where required by law, regulation, or legal process.

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place to protect the information in accordance with applicable data protection laws.

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or alteration. Access to personal data is restricted to individuals who require it for legitimate business purposes.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including responding to enquiries, maintaining business records, and meeting legal or regulatory obligations.

Under UK data protection law, you have certain rights regarding your personal data, including:

•    The right to request access to your personal data
•    The right to request correction of inaccurate information
•    The right to request deletion of personal data in certain circumstances
•    The right to restrict or object to certain processing activities
•    The right to lodge a complaint with the Information Commissioner’s Office (ICO)

Requests relating to personal data can be made using the contact details below.

This website may use cookies and similar technologies to improve user experience and analyse website performance. You can control cookie preferences through your browser settings.

Further details can be provided in a separate Cookie Policy if required.

Our website may contain links to third-party websites. CGI is not responsible for the privacy practices or content of external websites.

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be published on this page.

If you have questions about this Privacy Policy or how personal data is handled, please get in contact via our contact page